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Virtual Appliance Disconnected

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Beginner
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Hi, we are using Acronis Backup & Recovery 11.5. The Agent is Disconnected with Vcenter. Status message; "Can not connect to the specified Vcenter / ESX (i) server ... Change server and credentials ..." The same problem persists despite trying different users.

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Forum Moderator
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Hello,

Make sure the specified account has all required privileges on the host\vCenter. The full list of required privileges can be found in Acronis Backup Software: Privileges for VM Backup and Recovery on vCenter Server or ESX(i) Host.