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Subscription license has expired

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Forum Member
Messaggi: 16
Commenti: 11

Hello, I purchased a new Acronis backup Advanced license, but the old Acronis Backup Standart 
license cannot be removed.
How do I remove the old license?

 

On the portal acount.acronis i have not found the old license, but when you click and sync button the problem is not solved.

 

Error message :

Subscription license has expired

Subscription license 'Acronis Backup Standard Server Subscription License' has expired. Backups of the machine to which this license is assigned are stopped.

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Forum Moderator
Messaggi: 159
Commenti: 5646

#1

Hello Jiri,

thank you for your posting! I'll ask my colleagues to remove the expired quote and get back to you

Forum Moderator
Messaggi: 159
Commenti: 5646

#2

The expired quota should be removed, please check

Forum Member
Messaggi: 16
Commenti: 11

#3

 

Yes, it is OK. Thank you

Forum Member
Messaggi: 16
Commenti: 11

#4

 

Hello, we have a problem with an expired license again. Can you solve this, please?

Forum Moderator
Messaggi: 159
Commenti: 5646

#5

Hi! 
the expired quotas were removed, please check 

Forum Member
Messaggi: 16
Commenti: 11

#6

 

Yes, it is OK. Thank you