Salta al contenuto principale

Won't Install

Thread needs solution
Beginner
Messaggi: 1
Commenti: 1

I get an error message as follows:

Code: 01610
Line Tag: 0xbd28fdbd64edb8bc
Message: The configuration data for this product is corrupt.

I have tried to install in safe mode. I have downloaded the install file twice with the same results.

0 Users found this helpful
Forum Hero
Messaggi: 613
Commenti: 8748

Ken,

What OS are you installing it on and what other Acronis products do you have installed?

Beginner
Messaggi: 1
Commenti: 1

Windows XP, no other Acronis products.

Forum Hero
Messaggi: 613
Commenti: 8748

I'm not sure what the problem is (Acronis products often have cryptic and strange error messages), but try installing as 'Admin' using the right click install as Admin option.