Not able to backup with unknown reason
Everyone, I have recently installed the Acronis True Image for Western Digital and tried to backup the data inside My Passport of WD. Yet, it shew that the file system there is incorrect and asked me to use the check the WD Drive Utilities to check what had happened. After the quick check, it shew that my hardware (My Passport) did not pass the test. So what should I do next? I am quite frustrated in dealing with my hardware right now!
Besides, I cannot access my hardware and I have tried to look at the properties there, it shew that there was no memory originally and I had used 0 KB. Yet, through using the Acronis True Image for Western Digital, I found that my files inside occupied roughly 1.8TB memory. Could I still get all my files using the recovery function or using the backup function? Thank you!