Click Icon of EXE for TrueImage launcher, and the UI does not load up. EXE is running though

Acronis TI 2017
Windows 7 Professional
The exe is running in background. It loads from a click on the shortcut Icon, when the exe is closed prior to clicking using Task Manager. The EXE also loads on startup.
The nightly scheduled backups take place as usual. Operation seems fine.
But I cannot get to the Interface to create a new backup.
There have been no recent updates to anything with then OS or other software. I will say this has happened before but it would cure itself with a Restart. Not this time. It's been 72 hours and I've restarted a dozen times.
Click Shortcut behavior... the spinning circle starts up above the Icon, but quickly disappears... that is because the EXE has loaded into memory and is running. Really strange that all appears normal but the UI interface just refuses to open up.
Regards,
Jan

- Accedi per poter commentare

Jan, as advised by Ian in your duplicate of this topic, try doing a Repair Install of ATI to solve the issue of launching the main ATI GUI.
See KB 60915: Acronis True Image: repairing program settings - for details of how!
Your log shows that you have a file system issue for one of your GPT disk drives, for which you should run CHKDSK /F
2/11/2020 1:40:01 AM: Try to load Alternate Header from 5860533167
2/11/2020 1:40:01 AM: Gpt Disk 7E8DB0ED-6CFD-43CC-A82A-29FA7A38147E LBA=5860533167 ALBA=1
2/11/2020 1:40:01 AM: try to loading Header from 1
2/11/2020 1:40:01 AM: Gpt Disk 7E8DB0ED-6CFD-43CC-A82A-29FA7A38147E LBA=1 ALBA=5860533167
2/11/2020 1:40:01 AM: Try to load Alternate Header from 4294965246
2/11/2020 1:40:01 AM: Warning: alternate header damaged
2/11/2020 1:40:01 AM: try to loading Header from 1
2/11/2020 1:40:01 AM: Gpt Disk 07ECDD35-78C8-461C-ADFB-FD6AFC5328B5 LBA=1 ALBA=7814037167
2/11/2020 1:40:01 AM: Try to load Alternate Header from 4294965246
2/11/2020 1:40:01 AM: Warning: alternate header damaged
2/11/2020 1:40:01 AM: try to loading Header from 1
2/11/2020 1:40:01 AM: Gpt Disk 660DB2ED-0838-493A-9691-3A66F965F360 LBA=1 ALBA=5860533167
- Accedi per poter commentare
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (All versions) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone : Repair program / settings
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