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Poor Media Quality

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Beginner
Messaggi: 7
Commenti: 11

I am using ATI 2018 on a Win10/64bit PC with an attached CRU 2 bay RAID with USB3 connection. When I do a back up, the back up completes successfully but upon validation it fails with the message indicating the cause may be poor media quality.  Any ideas on how to proceed?

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Legend
Messaggi: 109
Commenti: 28191

Kent, please download the MVP Log Viewer tool which is available via the Community Tools link (see my signature).  This should give a little more information from the log where the validation error is being given.

Also ensure that you are using the latest build #9850 for ATI 2018.
What particular version of Windows 10 do you have, i.e. 1703, 1709?

Have you tried doing a separate Validation for the successful backup image file (right-click in Explorer and take the Validation option from the ATI menu entry)?

Beginner
Messaggi: 1
Commenti: 3

Hi Steve,

Help me please in this.

i have created a backup which contains two disks of my server using acronis backup advanced 11.5. destination location is a remote office and i configured a ftp server on a windows pc over there. specified that ftp location as destination while creating backup job. 

connection speed over the internet between both location is 10Mbps approximately. backup size was almost 53GB so it automatically split the tib files in 2GB parts. it took around 15 hours to complete the task. backup done successfuly. The problem is, when i try to run an incremental backup of that first full backup, it failes with the following error. "acronis backup failed. a possible reason may be poor media quality. click retry to continue with volume 27".

What can i do?.

Legend
Messaggi: 109
Commenti: 28191

Aamir, welcome to these User Forums.

I have never used the Acronis Backup range of business products and haven't tried doing the type of remote FTP backup location you have used, so very difficult for me to be able to advise you in this matter.

I would suggest raising this issue in the Acronis Backup 11.7 Forum for business products or opening a Support Case directly with Acronis if you have a subscription that allows this?

Beginner
Messaggi: 1
Commenti: 3

Thanks steve. i created a new topic under acronis backup 11.7 forum.