Unable to connect to computer hard drive
Thread solved

Hi there. I want to image a computer using Acronis True Image 2018 but I am having issues connecting the computer hard drive with the software; when I run Acronis True Image, I cannot see/access the computer hard drive through it. Would anyone be able to tell me what the issue might be?
The computer I am using is a DELL model and the operating system is Windows 10. I have also attached a copy of the hard drive information of the computer.
Thank you very much.
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Mar, 12/07/2021 - 15:29

Hi Steve.
Thank you very much for your reply.
We were able to run the software successfully.
Gio, 12/09/2021 - 14:33
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