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Download problem?

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trying to download a product but the page hangs flashing three dots. Is this just an indication of an overloaded download server, or is there some other way I should be trying to do the download?

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If you are using Chrome, it indicates that the download has been blocked as you have already downloaded one file from the site during the current session; click on it and you can choose to download multiple files in the current session or in current and future sessions. This prevents malicious downloading of multiple files.