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"Error loading operating system" on TI restore

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Beginner
Messaggi: 2
Commenti: 5

Problem:
    I resized my system partition with DD 2011 and rebooted only to see "Error loading operating system". I then tried to restore to my last backup I made with TI 2011 and was confronted with the same error.

Details:
    2TB drive with 3 partitions - system, apps, and data
    2TB drive for backups
    Windows XP with SP3
    DD 2011
    TI 2011

    About 8 months ago I moved my system to a single 2TB drive. I ran into lots of trouble and almost lost everything. So I bought a second drive and I bought an acronis bundle with both DD and TI so I would never be in that situation again. Unfortunately that isn't how life works.

    I needed to resize my system partition (effectively the steps were shrink data partition, shift apps partition, expand system partition) and was thrilled that I had my handy dandy DD to replace my partition magic, which symantec devoted to destruction. The resize finished successfully, but the subsequent reboot failed with the error, "Error loading operating system".

Things I tried:

  • boot into the recovery console from the install disk (actually I uses a slipstream disk of XP with SP3)
  • tried fixmbr, then fixboot, then both
  • Confirmed the system is looking at the correct drive during boot

    It's at this point I tried to restore from my TI backup with acronis boot disk (I had generated the acronis disk previously), but it resulted in the same outcome. I did a full disk restore with the inclusion of them mbr and sector zero.

    I am at a loss, plus I'm a bit depressed that I put forth the effort (what I thought was a good effort) to avoid this very problem, and I am once again in a situation where it could take me months to reinstall, and reconfigure my box to get it back to where I had it. So I'm hoping that someone has some insight into how I might fix mine boxen, or at the very least, why did this happen?

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Legend
Messaggi: 172
Commenti: 11125

I did a full disk restore with the inclusion of them mbr and sector zero.

Boot from th eTI Recovery CD. Redo the disk restore whereby you checkmark the disk to be restored. This will cause all other partitions to become checked.

When you get to the next screen which is where you select the target disk, also checkmark the "Recover Disk Signature" in lower left corner. Then click proceed and let us know the results. After restore. Shutdown and reboot with only the one main drive attached.

If this is successful, we can handle the partition resizing in a different way.

Forum Hero
Messaggi: 87
Commenti: 9259

Wolf,

Before you restore another time, use Diskpart on the recovery console CD to clean the disk. Note that will erase the disk completely.

http://technet.microsoft.com/en-us/library/cc766465(WS.10).aspx

Beginner
Messaggi: 2
Commenti: 5

Thanks GroverH,
    I forgot to list that as part of the process I followed. I did select the option to recover the disk signature to the destination disk.

    What I was working on in the meantime was to see if I could restore the disk geometry. First I tried doing a restore install (after you select to do an installation, if XP detects an existing install it gives you the option to try to fix it - this is not the same as the "repair" option on the previous screen), but that did not change the end result. I then did a fresh install (delete the system partition and install into that) and the computer now boots to the fledgling operating system. While this is a great step, it is not the final result that I need.

    Before I screw anything up how would you suggest I proceed? I can certainly do a full disk restore again (it takes about 4 hours). I would like to do just restore the system partition, but that may not be the safest option. So I'm going to hold off till I get some feedback.

Legend
Messaggi: 172
Commenti: 11125

I assume you can always get back to where you are right now and I assume you currently only have 1 partition which is not what you want.

The disk restore is something you can always try but you might want to try this.

As Pat mentioned in post #2, we should clean the drive so it has nothing on it. If you know how to use Disk Part, this is an option. Or, you an achieve the same effect from the TI boot CD using the add disk option to delete the partitions.

As your original goal was to enlarge you system partition, why not do that now.
Boot from the CD
1. Use the Add disk option. Delete the contents of the system disk.
1. Choose the recovery option and browse to the backup file to be restored.
2. Checkmark and restore only the System partition. As part of restore, resize the partiton to your preferred size and make sure alll other space is unallocated space. The free space after should be t he size of the unallocated space. After the restore is complete, do not reboot.
3. Checkmark and restore only the apps partition. I assume the apps is partition 2 or was adjacent to the system partition. AS part of the restore, resize the apps partition to your desire size and make sure all other space is unallocated. The Free space before should be 0 and the free space after should be the intended size of the data partition. After the restore is complete, do not reboot.
4. Checkmark and restore the data partition. Also checkmark the Mbr/Track0 option. As part of the restore, the data partition should consume all the available space. There should be 0 in the free space before and 0 in the free space after.. On the next screen, do select the Recover Disk Signature.
5. Finish the restore and shutdown.
6. REboot with only the normal boot disk attached. No usb disks or other disks attached during the reboot.

Let us know the results.

If you are not familiar with the procedures above, you can get a general idea by reviewing m index item 3-BB. Click on the first line of my signature below for access to the index. That guide is not what you will be doing but the procedures shown about resizing can be helpful.

Beginner
Messaggi: 2
Commenti: 5

I'm back.

    Just to follow up, last night I did try a restore into the working partition that XP had made but it didn't work; meaning it resulted in "Error loading operating system" again.

    Back to the present. I am currently following the recommendations of GroverH. I am in the middle it. So far I have completed the following

Acronis True Image Home 2011 Boot Disk
    Here is an accounting of my steps from the aspect of the menu system:

From the Home menu:

  • Tools & Utilities
    --> Add New Disk
    --> Select Disk
    --> delete all partitions
  • Recover (My Disks)
    --> Recover whole disks and partitions
    --> Specify recovery settings of Partition C (My System partition)
          * Partition Location: Unallocated
          * Partition Type: Primary, Active
          * Partition Size
              + Free space before: 1 MB (TI won‘t let me make this zero)
              + Partition size: 40 GB
              + Free space after: 1.781 TB
  • Recover (My Disks)
    --> Recover whole disks and partitions
    --> Specify recovery settings of Partition D (My Apps partition)
          * Partition Location: Unallocated
          * Partition Type: Primary
          * Partition Size
              + Free space before: 0
              + Partition size: 40 GB
              + Free space after: 1.742 TB

    I'm currently working on my data partition.

Beginner
Messaggi: 2
Commenti: 5

    Here is an accounting of the final step for my Data partition.

  • Recover (My Disks)
    --> Recover whole disks and partitions
          * Partition E
          * MBR & Track 0
    --> Specify recovery settings of Partition E (My Data partition)
          * Partition Location: Unallocated
          * Partition Type: Primary
          * Partition Size
             + Free space before: 0 MB
             + Partition size: 1.742 TB
             + Free space after: 0 MB
    --> Select target disk for MBR recovery
          * Disk 1

    There is still about 2 hours of restore time left on this last partition.

    While going through the recovery process for the final partition TI did not ask me for the NT signature. There was no checkbox anywhere. I clicked the back button before continuing to make sure I didn't overlook it. I was quite confident that I was presented that option (and I selected it) when I did the first restore, but not seeing it this time makes me question if I merely remember that screen image from when I was reading the TI documentation. I did not write down everything I did the first time because I expected everything to go without a hitch. When I created the backup, I included all the options (except saving raw sectors), and I did include the disk signature as part of the backup.

Beginner
Messaggi: 2
Commenti: 5

Dude! It worked!

    This is absolutely ... very good.

    I am still worried about what went wrong though. I don't know how to avoid this problem the next time I need to do some disk maintenance. I feel very fortunate to get someone as knowledgeable as GroverH (thank you very much Mister GroverH), but I would sleep much better if I understood what the problem was, or could possibly have been. GroverH, you must have a theory. Your gut feeling nailed it. If I'm not asking too much I'd like to hear it.

    In any case, thank you very much for your help. To be in this situation again (that of loosing all my system configuration and having to spend months trying to recreate it) was making me sick. I can't claim that you saved my life, cause that would be an exaggeration, and slightly juvenile. But dude! it's like you saved my life! No, really ... well, ok, I'll stop now. But, thanks, and all that.

Legend
Messaggi: 172
Commenti: 11125

The Recover Disk signature would have been on the next to last screen which is the screen where you selected the target disk to receive the track0/mbr. Its placement varies by version.

Should there be a need, you could restore it later by restoring only the Track0/mbr which would take you to the page where the target disk is selected and there you could checkmark the Recover Disk Signature option. This option is only need if you have software which is using the disk id for recognition of a valid install. At this point, I would not do a restore of it unless there is software recognition issues.

I am very glad it worked for you. There could be several reasons for your problems.
1. Your failed disk restore may have been because the old settings were not cleared away. The clearing was done via the Add Disk option. Normally, if you are making a lot of changes to the disk, a clearing away of the old stuff makes for a cleaner restore.

2. There is also the possibility the initial problem was caused by the changing of the partition sizes or the methods used in changing partitions sizes.

I can't give you DD11 procedures for resizing but basically the procedure with most partitioning utilities would have been to ...
Calculate how much space new space you want to assign to System partition and this space must be removed (made unallocated) from the largest partition which is the Data partition.

A. On the Data partition, create the desired free space (to be added to system partition) before the partition. The best way would have been to create free space after the partition and then slide the partition to the right so the free space moves from after to before the partition.
B. On the apps partition, slide/move the partition so the free space after becomes the free space before.
C. On the System partition, expand the right boundary to consume the free space created in step A.
D. There is always a risk factor so a prior good backup is an absolute necessity

Your more than welcome. Glad Pat and I were able to help. Hopefully, your partition expansion was sufficient for your needs. If you need a repeat, then just repeat the same procedures again to restore the entire disk but by using the single partition restores method to a clean blank disk.