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Backup Hangs Before Starting - True Image 2020 Mac 10.14.6

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Backup fails to proceed. It just hangs at "backup." See attached screen shot.

Mac 10.14.6
Acronis True Image 2020

Please advise.
Thank you

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Screen Shot 2021-08-26 at 9.34.31 AM.png 148.25 KB
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Hello Charlie,

I'd recommend installing a free trial version of Acronis Cyber Protect Home Office and if the issue reproduces, contacting Acronis support team.