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Acronis Mobile backup and Voice Memos

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Beginner
Messaggi: 4
Commenti: 14

Hi!
At this moment using TI 2017. Mobile backup (of iPhone to local storage) is ok, really, seems to. But … I can’t see Voice Memo’s backed up. Why’s that? When I … loose/break my phone … Acronis backup does help, but … not fully. Probably is missed something more, we’ll see. Sure, iTunes backup does cover this, but … why not TI. Or … perhaps I’m missing something using ATI, could be!
More thanks, Alar.

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Forum Moderator
Messaggi: 118
Commenti: 4546

#1

Hello,

Currently, only the following types of content are supported in the mobile app

  • Photos
  • Videos
  • Photos and videos located in iCloud (iOS only)
  • Contacts
  • Calendars
  • Messages (Android only)
  • Reminders (iOS only)

Please refer to https://www.acronis.com/en-us/support/documentation/ATI2018/index.html#40853.html 

Beginner
Messaggi: 4
Commenti: 14

#2

Hi and thanks!
What I meant is – when we can expect from Acronis Mobile backup to back up all user-generated data? “All”, including Voice Memos and Documents and … whatever. And … when we can expect option for full backup of iPhone? “Full”, including system part. As TI does for PC.
https://www.acronis.com/en-us/articles/how-to-back-up-iphone/
So far, as I can see, only option for full backup is still iTunes.
More thanks, Alar.

Forum Moderator
Messaggi: 118
Commenti: 4546

#3

I've registered your feedback as a feature request for future versions of Acronis True Image (internal ID for reference TI-145552), however cannot provide any ETA or guarantee that we'll introduce such an option in the near future. This highly depends on the scope of development and how often is this functionality requested by users. 

Thank you!

In risposta a di Ekaterina

Beginner
Messaggi: 4
Commenti: 14

#4

Hi and thank You!
Must admit, I was a bit surprised that Acronis Mobile backup does not back up even all user-generated by all meaning regular data (I’m not talking about some special location etc.). For me it’s (this part of TI) right now as “polufabrikat”, let’s hope this will fixed soon.
More thanks, Alar.

Beginner
Messaggi: 0
Commenti: 1

#5

Is there a place to vote for this RFE? I'd like to vote 179 times for this. Pretty much any user data needs to be backed up - maybe make that a flexible thing via folder selection. Documents, Downloads, podcasts, music, audio, whatever. Different apps sometimes write in their own temp folder due to default android security issues and aren't using the standard docs/download/music/etc folders. The current software is like a 60% solution to me.

Forum Moderator
Messaggi: 118
Commenti: 4546

#6

Hello James,
I've added your comment as a vote to the feature request, thank you for taking the time to share your feedack!