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True Image 20202 - mobile backup - viewing backup on Windows

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Should i be able to view/mount a mobile backup on my Windows 10 Machine?

The backup runs to there, an in True Image I have the option view Browse files.  It initialyl starts a new window with the 3 machines backed up, but after a moment or so will close.

Also I'm occasionaly able to see an Acronis Drive "drive" on my system, and I could navigate all the way to the latest backup and contacts, but that never displayed anything, and now that drive is empty.

Ideally I'm wanting to be able to look at the contents of a backup, specifically contacts so that I can verify them.

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