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Change my email address for the forum

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Beginner
Messaggi: 6
Commenti: 16

Hello,

My current registered email address for these forum is invalid.

I cannot change it by myself (see pic)

Can you please change it for me?

I don't want to post it here so i'll PM it to the forum mod when asked.

Thank you 

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Messaggi: 102
Commenti: 22415

#1

That option seems to be locked for all users including myself as a MVP too!  Will need to see if Ekaterina will reply to your request as forum moderator.

Forum Moderator
Messaggi: 159
Commenti: 5647

#2

Hello rypz79,

thank you for reaching out! Unfortunately, even the moderator cannot change the login email for a forum profile, because Acronis Forum basically does not create independent accounts - we use credentials of Acronis Account  (one you create at Acronis website https://account.acronis.com/#/auth/login) for authentication. That way, if you need to change the login email, you'll have to change your email at https://account.acronis.com/#/auth/login. Here you'll find instructions on how to change the registration email for Acronis Account https://kb.acronis.com/content/17998 
 And then log in to forum with the new email. 
Hope this helps, let me know if any questions!