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Change my forum email address

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Beginner
Messaggi: 5
Commenti: 15

Hello,

My current email address in acronis forums is obsolete and I can't change/edit it , I want to keep my user name.

Can a moderator/forum admin do help me with that please ?

Thank you,
Roey

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Forum Moderator
Messaggi: 122
Commenti: 4648

#1

Hello Roey,

You log in to forum using your main Acronis account (one you created at https://account.acronis.com/#/auth/login), that's why it's not possible to change the login email. If you want to use another email, either change the registration email in your existing account (see  17998: How to сhange account e-mail) or register a new account with the new email-address, then log in to forum using credentials from your new account (new forum profile will be created in this case).

Thank you,