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Custom Scripts in ADM but ADM still checks S.M.A.R.T. status on Intel RAID Drives

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Beginner
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Okay, so I have an Intel RAID set up on my desktop. 1 RAID 5 and 1 RAID 1; drive D and E respectively.

Acronis kept on complaining that I wasn't monitoring these drives so I saved the Acronis Intel RAID script example I found in the help pages on the Acronis site.

Now, it seems to be fluctuating between:

Monitoring: custom script

and then sporatically it switches to

Monitoring: S.M.A.R.T.

obviously ADM then alerts me with a warning that my RAID drive doesn't support SMART monitoring...I open ADM and 10 seconds later, S.M.A.R.T. monitoring is once again disabled and it's back to

Monitoring: custom script

...it does all this on it's own, very annoying. Anyone else have these issues or know how to fix it???

Rob

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Beginner
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Turning on notification option for this topic ...I think...

Beginner
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You are not alone with this.
My installation cant' decide what configuration is used. One day its trying SMART, the other Custom script. Next day it looses the temperature monitoring feature, the day after is everything fine.
The reports I am receiving by mail are different every day, see your self:
(those garbled characters are real)

Disk SystemRAID, serial number H÷‘
ð÷‘, size 500,11 GB
Not monitored

Disk SystemRAID, serial number IDE\DISKSystemRAID1.0.00__\4&36887771&0&0.0.0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%, degradation from last report: 0%

Disk SystemRAID, serial number IDE\DISKSystemRAID1.0.00__\4&36887771&0&0.0.0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%

Disk SystemRAID, serial number `, size 500,11 GB
Monitoring mode: S.M.A.R.T.

Disk SystemRAID, serial number 9SF06Q8C, size 500,11 GB
Monitoring mode: custom script
Current disk health: 100%

Disk SystemRAID, serial number IDE\DISKSystemRAID1.0.00__\4&36887771&0&0.0.0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%, degradation from last report: 0%

Disk SystemRAID, serial number IDE\DISKSystemRAID1.0.00__\4&36887771&0&0.0.0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%

Disk SystemRAID, serial number `xƒ²`xƒ²ÿÿÿ, size 500,11 GB
Not monitored

Disk SystemRAID, serial number A¨„¨„@áy„˜áy, size 500,11 GB
Not monitored

Disk SystemRAID, serial number 9SF0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%

Disk SystemRAID, serial number \ ƒË\ ƒË, size 500,11 GB
Not monitored

Disk SystemRAID, serial number IDE\DISKSystemRAID1.0.00__\4&36887771&0&0.0.0, size 500,11 GB
Monitoring mode: custom script
Current disk health: 50%

Beginner
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I have the same problem, I have used the same script for my Intel raid and it seems to monitor OK but every so often flags an error message and the green tick on the icon changes to an orange exclamation mark and stays like that until I open the ADM window wherupon it resets itself in a second or two. I am only monitoring this 1 raid (2 mirrored drives) and no other SMART drives.