Restore failing saying only that it completed with errors

Hello, 

I am trying to restore my Windows 10 Home PC running on a VM using Acronis Cyber Protect Home Office, Build 40278.  I have logged in with my Acornis user account and attempted several restores from full system, full disk and just individual files.  All are coming up with the same error saying "Completed with errors."

I checked the logs and it seems like it's having an issue with my user account, but not sure what the issue is.  I have tried logging out and back in but I still see this error in the log:  error 0x3c: User reference expired.

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2023-03-16T13:08:02:128-07:00 2240 I00000000: -----
2023-03-16T13:08:02:128-07:00 2240 I00000000: Acronis Cyber Protect Home Office Demon started. Version: 27.4.1.40278.
2023-03-16T13:08:02:183-07:00 2240 I00640002: Operation PC1 started manually.
2023-03-16T13:08:02:184-07:00 2240 I00640000: Operation description: PC1.
2023-03-16T13:08:02:234-07:00 2240 I013C0000: Operation: Recovery
2023-03-16T13:08:02:988-07:00 2240 I0064000B: Priority changed to Low.
2023-03-16T13:08:05:127-07:00 2240 E00000000: Error 0x98037a: Sorry, something went wrong while signing in. Please try again.
| line: 0x6b2e054c824434be
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c824434be, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503, AStorage::RegServerHandlerImpl::Execute
| $module: ti_demon_vs_40278
|
| error 0x3c: User reference expired.
| line: 0x6b2e054c82443498
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c82443498, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465, AStorage::RegServerHandlerImpl::Execute
| ResponseXml: <?xml version="1.0" encoding="utf-8"?><methodResponse xmlns:ex="apache-link-removed"><fault><value><struct><member><name>faultCode</name><value><i4>60</i4></value></member><member><name>faultString</name><value><string>User reference expired.</string></value></member></struct></value></fault></methodResponse>

| ServerAddrAndPort: cloud-rs-us7.acronis.com:55556
| $module: ti_demon_vs_40278
2023-03-16T13:08:05:128-07:00 2240 E0098037A: Error 0x98037a: Sorry, something went wrong while signing in. Please try again.
| trace level: error
| line: 0x6b2e054c824434be
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c824434be, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503, AStorage::RegServerHandlerImpl::Execute
| $module: ti_demon_vs_40278
|
| error 0x3c: User reference expired.
| line: 0x6b2e054c82443498
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c82443498, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465, AStorage::RegServerHandlerImpl::Execute
| ResponseXml: <?xml version="1.0" encoding="utf-8"?><methodResponse xmlns:ex="apache-link-removed"><fault><value><struct><member><name>faultCode</name><value><i4>60</i4></value></member><member><name>faultString</name><value><string>User reference expired.</string></value></member></struct></value></fault></methodResponse>
| ServerAddrAndPort: cloud-rs-us7.acronis.com:55556
| $module: ti_demon_vs_40278
2023-03-16T13:08:05:134-07:00 2240 E00000000: Error 0x98037a: Sorry, something went wrong while signing in. Please try again.
| line: 0x6b2e054c824434be
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c824434be, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503, AStorage::RegServerHandlerImpl::Execute
| $module: ti_demon_vs_40278
|
| error 0x3c: User reference expired.
| line: 0x6b2e054c82443498
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c82443498, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465, AStorage::RegServerHandlerImpl::Execute
| ResponseXml: <?xml version="1.0" encoding="utf-8"?><methodResponse xmlns:ex="apache-link-removed"><fault><value><struct><member><name>faultCode</name><value><i4>60</i4></value></member><member><name>faultString</name><value><string>User reference expired.</string></value></member></struct></value></fault></methodResponse>
| ServerAddrAndPort: cloud-rs-us7.acronis.com:55556
| $module: ti_demon_vs_40278
2023-03-16T13:08:05:134-07:00 2240 E0098037A: Error 0x98037a: Sorry, something went wrong while signing in. Please try again.
| trace level: error
| line: 0x6b2e054c824434be
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c824434be, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:503, AStorage::RegServerHandlerImpl::Execute
| $module: ti_demon_vs_40278
|
| error 0x3c: User reference expired.
| line: 0x6b2e054c82443498
| file: e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465
| function: AStorage::RegServerHandlerImpl::Execute
| line: 0x6b2e054c82443498, e:\common\ati-main-win-ati\17\products\as\client\registration\impl\reg_server_handler_impl.cpp:465, AStorage::RegServerHandlerImpl::Execute
| ResponseXml: <?xml version="1.0" encoding="utf-8"?><methodResponse xmlns:ex="apache-link-removed"><fault><value><struct><member><name>faultCode</name><value><i4>60</i4></value></member><member><name>faultString</name><value><string>User reference expired.</string></value></member></struct></value></fault></methodResponse>
| ServerAddrAndPort: cloud-rs-us7.acronis.com:55556
| $module: ti_demon_vs_40278
2023-03-16T13:08:05:168-07:00 2240 E013C0005: Error 0x13c0005: Operation has completed with errors.
| trace level: error
| line: 0x9f2c53c72e8bcedb
| file: e:\common\ati-main-win-ati\17\products\imager\demon\main.cpp:741
| function: main
| line: 0x9f2c53c72e8bcedb, e:\common\ati-main-win-ati\17\products\imager\demon\main.cpp:741, main
| $module: ti_demon_vs_40278