True Image ver 2019,Build 14110 NOT showing Destination drive for recovery ??

George, welcome to these public User Forums.

If you are intending to recover your Windows OS boot drive then this should be done by booting from the Acronis rescue media, not from within Windows, especially with a NVMe M.2 SSD drive.

If you try to do this from within Windows, then a restart will be required but this will launch a temporary Linux based environment which will not have the drivers needed to 'see' your NVMe drive.

The Acronis Rescue Media should be created using the Simple method of the builder program which will create media based on Windows PE files from your Windows Recovery Environment.
See KB 61632: Acronis True Image 2019: how to create bootable media

Also KB 61621: Acronis True Image 2019: How to restore your computer with WinPE-based or WinRE-based media

Hi Steve,

I hear what you’re saying,

This is what I used to do with the older versions of ATI

Boot off a DVD rescue Media disk and make all my new images

And recover drives.

I never used windows for any of these jobs related to Imaging/restoring

Since I started running ver 2019,Build 14110

I have been backing up in windows using the diff method.

And also restoring images using the above method

Rebooting using the temporary Linux based.

All this has worked well for weeks/months

All that aside.

I don’t understand what’s changed.

I have not made any changes to the pc.

Just to re cap if I make an image and then ask to restore it .

ATI can not find or offer a destination disk,it's blank

And I can’t click on next because I have not entered a destination to restore to.

It's got me totally bamboozled !!

Hope this all makes sense Steve.

Cheers

George.

George, quick question, have you ever recovered this particular computer with its NVMe M.2 SSD before?

This is at the heart of this issue.  The Linux based rescue media, including the temporary OS environment used when restarting from Windows, does not have support for NVMe M.2 SSD drives and cannot offer them as a destination.

If you have created the Windows PE version of the Rescue Media and this is also not showing you the NVMe M.2 SSD drive, then you will need to use the MVP Custom ATI PE Builder script to create the rescue media, and use the options given to add drivers from your computer & also the extra drivers provided by the tool.

Hi Steve this is all to do with windows_10.

YES I have been backing up and restoring from windows

using the NVMe M.2 SSD drive

with of course a re-boot.. very successfully until last week.
If I switch the PC on and boot a ATI Media rescue disk 
it can see 
The NVMe M.2 SSD
and all other SATA WD hard drives.
It can do backups & Restores to 
any of my regular 4TB SATA hard drives,
even an old ATI Media rescue disk from 2017
can do a backup and restore perfectly well using the NVMe M.2 SSD.
I have checked all H/Drives are 100% healthy.
No problem there.
The stumbling block is on the restore in windows!
It's like ATI does NOT know where it has stored the backup Image.

Cheers

The stumbling block is on the restore in windows!
It's like ATI does NOT know where it has stored the backup Image.

George, sorry but am a little confused by the above statement? 

My understanding was that you could not select the Destination drive where you are wanting to restore the backup image to?

The above statement suggests that you cannot find the backup image you want to restore from?

Perhaps it is time for some screen shots of what you are looking at and details of the exact steps you are taking to get to those screens?