Can restore ext.-to-ext. HDD backup sets after rebooting to Acronis pre-Windows interface, but not in Windows itself?
Hi there, I am somewhat new to using Acronis products and to backup hardware in general, so please accept my apologies in advance, if this question seems overly basic. I also tried reaching out to Acronis technical support over a week ago and they were unable to help me, so I thought to try posting here in case any one on the forum might know more info about this technical issue please, or may have experienced it in the past on their end as well, etc.?
The issue: I am able do an ext. HDD-to-ext. HDD restore (I am currently using Acronis Cyber Protect 15 - Backup Advanced Server on my Windows Server 2022 test box) using the pre-Windows Acronis recovery interface upon reboot after the initial 15% recovery process in Windows, but not within Windows itself. When I try to run the restore operation between the 2 ext. HDDs in Windows, the restore process never completes successfully to 100% completion, always failing at various random points, and I always up with an error message that reads something to the effect of:
"Cannot connect to the machine where backup destination '\\?\<external drive letter>\<path>\<servername>-E3D7E89F-124E-4591-934F-6E7CD694C31A-AB9134CA-B326-4AA6-BE1B-5077B4931AEAA.tibx' is located. The machine may be offline or is experiencing communication problems due to a network error or lock-up."